
Carol Roberts
Specialisms:
Professional Qualifications & Memberships
Diploma in Higher & Further Education specialising in special education needs
Post Grad Certificate in Brain Injury Rehabilitation
Post Grad Diploma in Brain Injury Rehabilitation
Member of Brain Injury and Complex Case Management (BABICM)
Fellow of the Institute of Welfare
Founder member of Headway Carmarthenshire
Profile
I have worked as a Brain Injury Case Manager since 2000 when I joined the Priory Health Care group. In 2003, I returned home to Wales to set up the first registered Brain Injury Case Management company in Wales.
I have over 20 years’ experience of working with a wide range of adults, young people and children with complex cognitive, physical, polytrauma, and behavioural difficulties as a result of acquired and traumatic brain injuries; as well as their families. I am also experienced in working with children and young people with acquired brain injuries from birth.
I am known as a proactive Case Manager who is focused on maximising each client’s independence, and in reaching their individual potential. I am professionally recognised and regarded as a highly empathic professional who takes the time to listen to the needs
of each client and their family. I communicate effectively with all parties involved.
I am recognised as working to high standards in demanding situations, and to deadlines. I have excellent communication and interpersonal skills.
I have wide and proven experience in working with solicitors, barristers and insurers on both sole and joint instruction.
I was a founder member of Headway Carmarthenshire and am currently an active Executive Committee member.
I was also instrumental in developing links with the Brain Injury Research Trust, and their subsequent development of services in Wales.
I am a Fellow of the Institute of Welfare, Director and Vice Chair.
I am a practising Case Manager affiliated to the British Association of Brain Injury Case Managers.
I have received expert witness training and understand the itigation process and my duties under the Civil Procedure Rules pertaining toexpert witnesses and Part 35.